{"id":404,"date":"2023-08-10T10:00:00","date_gmt":"2023-08-10T13:00:00","guid":{"rendered":"https:\/\/easycob.com.br\/blog\/?p=404"},"modified":"2023-01-11T01:09:44","modified_gmt":"2023-01-11T04:09:44","slug":"behavior-score-e-credit-score-como-eles-afetam-o-processo-de-venda","status":"publish","type":"post","link":"https:\/\/easycob.com.br\/?p=404","title":{"rendered":"&#8220;Behavior Score e Credit Score: como eles afetam o processo de venda&#8221;"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Quando se trata do processo de venda, o Behavior Score e o Credit Score de um cliente s\u00e3o dois fatores importantes que as empresas precisam considerar. Essas pontua\u00e7\u00f5es podem afetar a capacidade do cliente de comprar bens ou servi\u00e7os e, por isso mesmo, impactar as vendas e a receita de uma empresa. <\/p>\n\n\n\n<p>Vamos ver como o Behavior Score e o Credit Score  afetam o processo de venda?<\/p>\n\n\n\n<p>Primeiro, vamos come\u00e7ar com o <em>credit score<\/em>. <em>Credit score<\/em> \u00e9 uma representa\u00e7\u00e3o num\u00e9rica da qualidade de cr\u00e9dito de um indiv\u00edduo. \u00c9 baseado em uma variedade de fatores, incluindo hist\u00f3rico de pagamentos, valor da d\u00edvida e hist\u00f3rico de cr\u00e9dito. Uma pontua\u00e7\u00e3o de cr\u00e9dito alta indica que a pessoa \u00e9 considerada um mutu\u00e1rio de baixo risco e tem maior probabilidade de ser aprovado para empr\u00e9stimos ou cr\u00e9dito. [<a href=\"https:\/\/easycob.com.br\/blog\/index.php\/2017\/01\/03\/desvendamos-o-que-e-o-credit-score-para-voce\/\" target=\"_blank\" rel=\"noreferrer noopener\">voc\u00ea pode ler mais detalhadamente sobre <em>credit score <\/em>nesse outro post<\/a>]<\/p>\n\n\n\n<p>Por outro lado, o <em>behavior score <\/em>\u00e9 uma representa\u00e7\u00e3o num\u00e9rica da probabilidade de um cliente pagar suas contas em dia. \u00c9 calculado com base em dados hist\u00f3ricos, como hist\u00f3rico de pagamentos, h\u00e1 quanto tempo eles s\u00e3o clientes e seus padr\u00f5es gerais de gastos. [<a href=\"https:\/\/easycob.com.br\/blog\/index.php\/2016\/12\/20\/formas-de-analise-de-credito-conheca-o-behaviour-scoring\/\" target=\"_blank\" rel=\"noreferrer noopener\">leia mais sobre o <em>behavior score<\/em> nesse post exclusivo!<\/a>]<\/p>\n\n\n\n<p>Quando se trata do processo de venda, essas duas pontua\u00e7\u00f5es podem ter um impacto significativo. Um <em>credit score<\/em> elevado pode aumentar a probabilidade de um cliente ser aprovado para financiamento ou cr\u00e9dito, o que pode ajud\u00e1-lo a fazer uma compra. Por outro lado, um <em>credit score <\/em>baixo pode dificultar a aprova\u00e7\u00e3o do cliente para o financiamento, o que pode ser uma barreira para a venda. Da mesma forma, uma pontua\u00e7\u00e3o baixa de <em>behavior score <\/em>pode indicar que um cliente pode estar mais propenso a perder pagamentos ou inadimplir seus cr\u00e9ditos, tornando-os um risco maior para o seu neg\u00f3cio.<\/p>\n\n\n\n<p>As empresas precisam considerar essas pontua\u00e7\u00f5es ao avaliar clientes em potencial. Um cliente com um <em>credit score<\/em> alto, mas um <em>behavior score<\/em> baixo ainda pode ser um risco, enquanto que o inverso pode ser um risco ainda maior. \u00c9 importante levar em considera\u00e7\u00e3o ambas as pontua\u00e7\u00f5es para tomar uma decis\u00e3o informada.<\/p>\n\n\n\n<p>Seja na hora de fazer as avalia\u00e7\u00f5es de cr\u00e9dito e comportamento (<em>credit and behavior<\/em>), seja na hora de cobrar os clientes que vierem a dever, voc\u00ea pode contar com o servi\u00e7o de empresas como a Easycob!<\/p>\n\n\n\n<p>E se voc\u00ea procura por uma ag\u00eancia de cobran\u00e7a especializada, no Rio de Janeiro e em todo Brasil, \u00e9 s\u00f3 falar em <a href=\"mailto:comercial@easycob-n.com.br\">comercial@easycob-n.com.br<\/a> ou em <a href=\"tel:+55-21-2206-4873\">021 2206-4873<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a 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c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<\/ul>\n\n\n<ul class=\"wp-block-latest-posts__list is-grid columns-3 wp-block-latest-posts\"><li><div class=\"wp-block-latest-posts__featured-image aligncenter\"><img decoding=\"async\" width=\"150\" height=\"100\" src=\"https:\/\/easycob.com.br\/wp-content\/uploads\/2025\/01\/stylish-young-women-traveling-together-europe-dressed-spring-trendy-dresses-accessories-1.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" style=\"\" \/><\/div><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/easycob.com.br\/?p=847\">6 Dicas para Aproveitar as F\u00e9rias sem Gastar Muito<\/a><\/li>\n<li><div class=\"wp-block-latest-posts__featured-image aligncenter\"><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-01.07.39-people-working-at-a-call-center-oil-paint-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" style=\"\" srcset=\"https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-01.07.39-people-working-at-a-call-center-oil-paint-150x150.png 150w, https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-01.07.39-people-working-at-a-call-center-oil-paint-300x300.png 300w, https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-01.07.39-people-working-at-a-call-center-oil-paint.png 1024w, https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-01.07.39-people-working-at-a-call-center-oil-paint-768x768.png 768w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/div><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/easycob.com.br\/?p=404\">&#8220;Behavior Score e Credit Score: como eles afetam o processo de venda&#8221;<\/a><\/li>\n<li><div class=\"wp-block-latest-posts__featured-image aligncenter\"><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-00.31.18-people-working-at-a-call-center-oil-paint-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" style=\"\" srcset=\"https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-00.31.18-people-working-at-a-call-center-oil-paint-150x150.png 150w, https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-00.31.18-people-working-at-a-call-center-oil-paint-300x300.png 300w, https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-00.31.18-people-working-at-a-call-center-oil-paint.png 1024w, https:\/\/easycob.com.br\/wp-content\/uploads\/2023\/01\/DALL\u00b7E-2023-01-11-00.31.18-people-working-at-a-call-center-oil-paint-768x768.png 768w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/div><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/easycob.com.br\/?p=400\">&#8220;Os termos t\u00e9cnicos que voc\u00ea precisa saber para entender o processo de cobran\u00e7a&#8221;<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Quando se trata do processo de venda, o Behavior Score e o Credit Score de um cliente s\u00e3o dois fatores importantes que as empresas precisam considerar. Essas pontua\u00e7\u00f5es podem afetar a capacidade do cliente de comprar bens ou servi\u00e7os e, por isso mesmo, impactar as vendas e a receita de uma empresa. Vamos ver como [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":405,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[20,29,28,27,30,16],"class_list":["post-404","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-glossario","tag-easycob","tag-empreendedorismo","tag-empreender","tag-empresa","tag-glossario","tag-negocios"],"_links":{"self":[{"href":"https:\/\/easycob.com.br\/index.php?rest_route=\/wp\/v2\/posts\/404"}],"collection":[{"href":"https:\/\/easycob.com.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/easycob.com.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/easycob.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/easycob.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=404"}],"version-history":[{"count":2,"href":"https:\/\/easycob.com.br\/index.php?rest_route=\/wp\/v2\/posts\/404\/revisions"}],"predecessor-version":[{"id":408,"href":"https:\/\/easycob.com.br\/index.php?rest_route=\/wp\/v2\/posts\/404\/revisions\/408"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/easycob.com.br\/index.php?rest_route=\/wp\/v2\/media\/405"}],"wp:attachment":[{"href":"https:\/\/easycob.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=404"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/easycob.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=404"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/easycob.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}